Catalog
10 min
A single bad customer service experience can affect a business as drastically as numerous positive customer service experiences, so it's vital to approach these types of interactions with a clear, mindful focus.
By the end of this course, you will be able to:
- Recognize the four key areas of customer service where practicing mindfulness will have the greatest impact.
- Identify specific things you can do to demonstrate mindfulness in all your customer interactions.
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