Mindful Approach to Customer Service

A single bad customer service experience can affect a business as drastically as numerous positive customer service experiences, so it's vital to approach these types of interactions with a clear, mindful focus.

By the end of this course, you will be able to:

  • Recognize the four key areas of customer service where practicing mindfulness will have the greatest impact.
  • Identify specific things you can do to demonstrate mindfulness in all your customer interactions.

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