Feedback can be a helpful tool when used with the intent of helping or improving a situation in the workplace. However, it can be one of the most challenging things not only to receive, but also to give. It can often involve various emotions and feelings, which can make matters delicate. But when management learns effective ways to handle and deliver feedback, employees can not only learn from their mistakes, but even benefit from them.
By the end of this course, you will be able to:
- Define constructive and deconstructive feedback
- Understand why setting goals will help deliver feedback
- Know the best time to deliver feedback
- Determine the best places to deliver feedback
- Know what to do after the feedback session
- Learn best practices in delivering feedback to employees